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Resident Help & Services
Help for Homeowners....
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- Created on Tuesday, 28 June 2011 04:00
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- Category: Resident Services
New to Association Living
If you are a first-time homeowners association home buyer, you might not be prepared for the rules and regulations that you will be responsible to uphold.
Top 5 Critical Mistakes in Emergency Communications
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- Created on Wednesday, 27 April 2011 04:00
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- Category: Resident Services
An emergency plan is only as good as your ability to act upon it in the event of a crisis.
Despite putting hundreds of hours into plan development, many organizations fall prey to several unforeseen problem areas along the way. Often, the plan is ineffective or worse yet, improperly executed.
Fortunately, software-based event and emergency communication systems can automate planning processes while providing the tools necessary to avoid catastrophe. Learn from the mistakes of others by taking heed of these common pitfalls made in crisis planning and communications.
How to Improve a Homeowner Association's Reputation
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- Created on Monday, 11 April 2011 04:00
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- Category: Resident Services
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EXTRA! EXTRA! Read All About It!
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- Created on Friday, 15 April 2011 04:00
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- Category: Resident Services
Public Relations Techniques...
Most community associations have emergency preparedness plans in case of fires, floods, or hurricanes. But there’s one form of disaster that very few have an organized response for: the public relations disaster.
“It’s the lack of preparedness that’s really the undoing of most organizations in these cases,” says Gerry McCusker, a Melbourne, Australia-based reputation management consultant and author of the book “Public Relations Disasters: Talespin-Inside Stories & Lessones Learnt.” “Most organizations thought, ‘Well, that could never happen to us.’ ”
Improving Speaking and Listening Skills
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- Created on Sunday, 06 March 2011 16:33
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- Category: Resident Services
Most of us take our speaking and listening skills for granted, assuming that we are doing a pretty good job of communicating with others. Nothing, however, separates the person of authority from the amateur as quickly as the ability to speak clearly, persuasively, and empathetically. Board members, managers, and business people can all benefit by learning to use the spoken word as a powerful tool for gaining and using personal power.
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